Code of conduct

At Trained by Jones we are committed to fostering a respectful, safe, and supportive environment for all members. This Code of Conduct sets the standard for behaviour and participation in our community. By joining TBJ, you agree to abide by the following:

• Treat all fellow members, coaches, and staff with respect, professionalism, and courtesy.
   
• Harassment, bullying, discrimination, or abusive behaviour of any kind will not be tolerated.
   
• Offensive or inappropriate language or conduct is strictly prohibited.
   

• Please arrive on time and ready to train. Late arrivals may not be permitted to participate.
   
• Frequent no-shows or late cancellations may result in restricted access or loss of booking privileges.
   

• Wear appropriate and clean workout clothing.
   
• Bring a towel and clean any equipment after use.
   
• Maintain high standards of personal hygiene.
   

• Disclose any relevant medical conditions, injuries, or concerns before participating.
   
• Follow all safety instructions provided by staff and coaches.
   
• Do not attend sessions if you are unwell or carrying a contagious illness.
   

• Use all equipment responsibly and only as instructed.
   
• Report any damaged or malfunctioning equipment immediately.
   
• Treat the facility with care and respect at all times.
   

• Respect the privacy and confidentiality of fellow members.
   
• Contribute positively to the group atmosphere by encouraging others and supporting a team-oriented culture.
   

To protect the integrity of our coaching model and community:

Members are not permitted to engage in personal training, coaching, or fitness services with any Trained by Jones coach in a private or external setting during their active membership, or within six (6) months of ending their membership with Trained by Jones.
This includes but is not limited to private 1-to-1 sessions, online coaching, or training arrangements conducted outside the Trained by Jones framework. Any breach of this condition may result in immediate termination of membership without refund and potential legal recourse where appropriate.